HDFC Bank Grievance Redressal

Queries / Feedback / Complaints

If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of our access channels mentioned below. Please share the previous complaint number while accessing these channels

Email Us
Call Us
Write to us


Please give us up to 10 working days to resolve your complaint or query.

  • Register on SCORES portal
  • Mandatory details for filing complaints on SCORES
  • Name, PAN, Address, Mobile Number, E-mail ID
  • Benefits:
  • Effective Communication
  • Speedy redressal of the grievances

Unresolved Complaints/Grievances

SEBI has provided a link for Demat customers in case of any complaints/grievances. Click here
Filing complaints on SEBI Complaint Redress System (SCORES) – Easy & quick
Please give us up to 10 working days to resolve your complaint or query.

If the resolution provided at Step 2 does not meet your expectation, you can approach our Principal Nodal Officer through any of our access channels mentioned below:

Email Us
Call Us
Write to us


Please give us up to 10 working days to resolve your complaint or query.

For investigation related requirements please email us at [email protected].

Contact Banking Ombudsman

Click here for analysis of complaints for FY 2021-22


If after having followed Steps 1, 2 and 3 your issue remains unresolved or if you have not received response within 30 days of lodging a complaint, you may approach the Banking Ombudsman appointed by the Reserve Bank of India.